Frequently Asked Questions.

Answers to common questions about our Web Hosting.

What is Web Hosting?

Web Hosting is a service that comprises of computing resources such as disk space, CPU, memory, etc. which allows for the files of a website to be stored and accessed publicly on the Internet.

Like land in real estate, Web Hosting provides you with the space on which you can store and build your website. Things such as text, images, databases, videos, emails, etc. A domain name is similar to a street address, which allows visitors to find your website. Your website’s files need to be stored and accessible on a server and web hosting provides you with that ability.

What is the difference between Shared Hosting & WordPress Hosting?

In many cases, there is no difference. Shared hosting is the platform on which WordPress operates. Managed WordPress Hosting is generally optimized for users of WordPress on a shared hosting platform.

What Web Hosting plan should I buy?

Not every situation is alike and depends on your situation. If you are just starting out and looking to build & host a website, then we will recommend our Deluxe web hosting package.  Our web hosting plan is ideal for small service-based businesses.

Why choose us?

We offer fast, secure and exceptional hosting plans for an affordable price. We’ve been in business since 2003, and are the leading provider of green web hosting.

How do I get started with my Web Hosting account?

Starting your web hosting account is easy. Simply pick a package, we recommend our Deluxe plan and follow the signup process. Once your account is activated, you will receive a few e-mails with your login information and service activation notification. From this point, you will be able to start creating your website or provide us with your existing website information so we can transfer it here for you.

Do we provide a domain name?

Yes, in fact we offer a free domain name registration or transfer for the first year as part of your hosting service. You will also be able to register many TLD’s from within your account with us.

Can I upgrade my hosting plan later?

Absolutely. You will be able to upgrade or downgrade your web hosting account to any of our services by simply getting in touch with us.

I already have Web Hosting; may I switch my web hosting to you?

Yes, our web hosting services comes with free website migration. Our site migration specialists will hand-perform the transfer of your website files from your existing web hosting provider to your new web hosting account. You will simply have to provide a few details about your current web hosting account.

Is it easy to build a website?

Starting a website or online store is made easy with our team. We offer complete ready-made websites preconfigured for your service business (at extra cost) built on content management systems like WordPress or you could create your own website using WordPress that will help you build an amazing website or online store. Our experience shows that most new users of WordPress soon find that their time is worth a lot more than the money we charge to do it all for you. Check out our portfolio of great premade websites that we then use as a starting point for your business website and then we make all the necessary changes to truly make it your own.